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 Policies.

on-site Bookings: In order to secure your date, a deposit of either 50% of the estimated total bill or $250 (whichever is less) will be paid to JENA SANCHEZ (DBA Magix in the Makeup). The deposit amount will be deducted from the total bill, which is to be paid on or before the event day. There is a minimum service fee of $550 for On-Site services, meaning On-Site services must total $550 or more to qualify.

Cancellations: On-Site event cancellations must be made at least thirty (30) days prior to the client’s reserved date or the client will be responsible for paying the full amount of services agreed upon in their contract.  In-Studio appointments require at least a 24 hour cancellation notice, otherwise a 100% service fee will be charged.  This means the full amount of the scheduled appointment will be charged to the card on file, unless otherwise specified. In some instances, In-Studio services will require more notice for cancellations, which will be communicated in writing.  

Travel: Travel to/from the service location is free, up to 10 miles from my Beauty Studio (97232).  Beyond 10 miles, there will be a charge of $0.80/mi (each way).  Any added fees such as parking, tolls, etc. will be added to the final bill and collected before or at the time of service.

Trial Runs: A Makeup Trial/Consultation is required for Bridal Makeup, unless the appointment cannot reasonably be scheduled before the event date. This is to ensure that both the Bride(s) & Makeup Artist are a good fit, that we can work out any “kinks” before the event date and to test any potential allergies related to products used. A consultation/trial is not required for any other appointments, but are available and recommended.  It is recommended to bring a photo of the look the client is going for.  Payment is due at the time of service.

Satisfaction Guaranteed: All makeup will be done to the client’s satisfaction.  If changes need to be made, please let the Makeup Artist know before payment is made so it can be adjust to the client’s liking.  The completed makeup application is acknowledgement by the client that the makeup is done to the client’s satisfaction.

Delays: For On-Site event services, a late fee of $25 will be charged for every 30 minute delay caused by the client or their party.  This includes delays during the makeup application.  For In-Studio services, if a client is more than 15 minutes late to their appointment, it will be considered a No-Show and a 30% fee will be charged.

Liability: All makeup tools, products, etc. are changed out (when possible) or sanitized between each person.  It is up to the client to inform MAGIX IN THE MAKEUP if there are any allergies, sensitivities or other issues to be aware of.  If there are concerns with any of the products used, the makeup artist can perform a patch test prior to application.  Client releases MAGIX IN THE MAKEUP & Jena Sanchez of any liability relating to an allergic reaction due to any products used.

Minors: Brazilian and Brazilian-Bikini waxes will not be performed on anyone under the age of 18.  Basic Bikini waxes will only be performed on minors with both the written consent and supervision of their guardian.

COVID-19: As of March 12, 2022 in accordance with Oregon State guidance, I am allowing clients to use their own discretion on whether or not to wear a mask during their services.  I will continue to wear a mask or a face shield for the time being. I have been fully vaccinated, the studio is equipped with a HEPA air filter, all surfaces & reusable tools are cleaned & disinfected with CDC-approved disinfectant between each client and, as always, frequent hand-washing & sanitization is done.  If you are feeling sick, or have been exposed to any communicable disease within 1 week of your service, I kindly ask you to reschedule or, at the very least, wear a mask.

Payment: For On-Site event services, any and all outstanding payments must be paid in full before the Makeup Artist(s) departs location. No exceptions.  For In-Studio services, payment is due once all services are completed.  Payments can be made by credit card (no AMEX). Cash is accepted, but exact change is needed. Gratuity is not expected, but always appreciated.

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